Privacy Policy

KrishiJob is a brand of Ravasaa India, a proprietorship firm based in Jagadhri, Haryana ("KrishiJob", "we", "our", "us"). We run the KrishiJob website, mobile applications and related services (the "Platform"), which connect candidates, recruiters and employers, experts and institutes in the agriculture and allied sectors.

For the personal data you give us, we act as the Data Fiduciary under the Digital Personal Data Protection Act, 2023 ("DPDP Act"): we decide why and how it is processed, and we are responsible for protecting it.

This Privacy Policy explains what personal data we collect, why we collect it, who we share it with, how long we keep it and the rights you have. It applies to everyone who uses the Platform, whether or not they create an account. It should be read with our Terms and Conditions, Cookie Policy and Your Personal Data & Rights page.

We process your personal data on the basis of your consent, which you give when you register, apply for a job, submit a form or use a service, and for certain legitimate uses allowed by law (for example, providing a service you have asked for, complying with a legal obligation or a court order, or responding to an emergency). You can withdraw your consent at any time, as explained in section 11. Withdrawal does not affect processing that happened before it.

Information you give us

• Account details — your name, email address, mobile number, password and account type (candidate, recruiter, expert or institute).
• Candidate profiles and resumes — photo, date of birth, gender, address, town and PIN code, education, trainings, work experience, skills, languages, job preferences, and resumes you upload or create with our resume builder (which generates a PDF from the details you enter).
• Job applications — the jobs you apply for or save, your application status, interview details and assessment results.
• Recruiter, employer and institute details — organisation name, designation, logo and other Brand Assets, job postings, course details, and the details of team members you add.
• Expert profiles — qualifications, experience, areas of expertise, availability and, where applicable, the payout details needed to pay you.
• Ask Expert — the questions you ask, attachments you add, follow-ups, answers and session bookings.
• Communications — messages you send through the contact form, support tickets (including refund requests), reviews, and your email address if you subscribe to our newsletter.
• Payments — the service you bought, amount, date and the transaction reference. Card, UPI and bank details are entered on the payment gateway's own secure page; we do not receive or store your full card number, CVV or UPI PIN.

Information collected automatically

• Technical and log data — IP address, browser and device type, pages visited, date and time of access, and error logs, used to keep the Platform secure and working.
• Cookies — essential cookies that keep you signed in. See our Cookie Policy.

Information from others

An institute may add information about its students, and a recruiter may add members of its own team. They must have the consent of the people concerned before doing so (see our Disclaimers).

Please do not share Aadhaar, PAN, bank details or passwords in questions, messages or profile fields where we have not asked for them.

We use your personal data only for the purposes for which it was collected, namely to:

• Create and manage your account, verify your email address, and keep you signed in
• Show your profile to recruiters, recommend jobs that match your profile, and send job alerts you have set up
• Process your job applications and share them with the employer you apply to
• Build your resume and generate it as a PDF
• Route your Ask Expert questions and session bookings to experts, and deliver their answers to you
• Process payments and refunds, and keep records required for tax and accounting
• Reply to your enquiries, support tickets and complaints
• Send you service messages (for example, application updates, booking reminders, password resets)
• Send our newsletter, only if you have subscribed to it
• Keep the Platform safe: prevent fraud, fake job posts and misuse, and enforce our Terms
• Understand and improve how the Platform works, using aggregated information wherever possible
• Comply with the law and with lawful requests from courts and government authorities

We do not sell your personal data, and we do not use it for any purpose that is not compatible with the ones above without asking you first.

• Employers and recruiters — when you apply for a job, your profile, resume and application are shared with the employer or recruiter who posted it. Recruiters may also see your profile when it matches a vacancy. They may use it only for genuine hiring and may not share, sell or misuse it.
• Experts — your question, the details you add to it and your name are shared with the expert who answers it or holds your session.
• Public profiles and listings — job posts, organisation names and logos, expert profiles and institute details are shown publicly on the Platform as part of the service.
• Service providers (Data Processors) — companies that help us run the Platform on our instructions, such as our hosting and database providers, Cloudinary (storage of photos, logos, resumes and other files), payment gateways (to process payments and refunds) and email or SMS delivery providers. They may use your data only to provide their service to us and must keep it secure.
• Authorities — where required by law, a court order, or a lawful request from a government or law-enforcement agency, or to protect the rights, safety and property of our users and KrishiJob.
• Business transfer — if the KrishiJob business is transferred, merged or restructured, your data may pass to the new owner, who will remain bound by this Policy.

We do not share your personal data with advertisers.

Passwords and financial information such as bank, card or payment details are treated as sensitive personal data under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. Your password is stored in a hashed (scrambled) form that cannot be read by our staff. Card and UPI details are handled by the payment gateway and are not stored by us. Experts' payout details are collected only to pay them, with their consent. We never ask for your password by phone, email or message.

Your data is stored on secure servers operated by our hosting and cloud providers. Some providers, such as Cloudinary, may store or process data on servers outside India. We transfer data outside India only to countries not restricted by the Government of India under the DPDP Act, and only to providers who are bound to protect it.

We take reasonable security practices and procedures to protect your personal data, including:

• Encrypted connections (HTTPS) between your device and the Platform
• Sign-in sessions kept in secure, httpOnly cookies that page scripts cannot read
• Role-based access, so each user and team member sees only what their role needs
• Access to personal data limited to people and providers who need it to run the Platform

No system is completely secure. If a personal data breach occurs, we will inform affected users and the Data Protection Board of India as required by law, and report cyber security incidents to CERT-In where applicable. Please keep your password private and tell us at once at [email protected] if you suspect unauthorised use of your account.

We keep your personal data only for as long as your account is active or as needed for the purpose it was collected, and then delete it, unless the law requires us to keep it longer (for example, payment and tax records). See the retention periods on our Personal Data & Rights page.

We send service messages that are needed to run your account and the services you use. Job alerts and the newsletter are optional: you can pause or delete job alerts from your account, and unsubscribe from the newsletter at any time by writing to [email protected].

Under the DPDP Act you have the right to:

• Get a summary of the personal data we hold about you and how it is processed, and who it has been shared with
• Have inaccurate or incomplete data corrected and updated
• Have your data erased when it is no longer needed, unless the law requires us to keep it
• Withdraw your consent at any time — as easily as you gave it
• Have your grievances redressed by our Grievance Officer
• Nominate another person to exercise your rights in case of your death or incapacity

You can update most of your details yourself from your account. For everything else, see Your Personal Data & Rights, which explains how to make a request and how to complain to the Data Protection Board of India.

You must be at least 18 years old to create an account. Users under 18 may use the Platform only under the supervision of a parent or legal guardian, and we process a child's personal data only with the verifiable consent of their parent or legal guardian. We do not track or monitor the behaviour of children, and we do not show them targeted advertising. If you believe a child has given us personal data without that consent, please write to us and we will delete it.

The Platform may link to websites, payment gateways and tools run by others. Their privacy practices are their own, and we encourage you to read their policies.

We may update this Privacy Policy from time to time. We will publish the updated version on this page with a new "Last updated" date, and tell you by email or on the Platform about significant changes. Where a change needs your consent, we will ask for it.

In line with the Information Technology Act, 2000, the rules made under it and the DPDP Act, our Grievance Officer is:

Raj Kiran Gupta, Grievance Officer, KrishiJob
Ravasaa India, Jagadhri, Haryana
Email: [email protected]

We will acknowledge your complaint within 24 hours and aim to resolve it within 15 days. These matters are governed by the laws of India, and courts at Yamunanagar, Haryana have jurisdiction.